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Bespoke-ProjectJul 29, 2025RC2 "Candy Frosting"
Where Performance Meets Personal ExpressionThe RC2 Candy Frosting edition is more than a bike—it’s a hand-painted statement of individuality. Created under TRIGON’s Bespoke-Project, this one-of-a-kind frameset blends the classic spirit of road cycling with artistic detail rarely seen in performance machines. This blog takes you inside the story, design thinking, and finer features of this uniquely crafted RC2.-Bespoke-Project: Individuality in MotionTRIGON’s Bespoke-Project is where high performance meets handcrafted artistry. Every frame is painted by hand—no repetitions, no templates—offering each rider a one-of-a-kind expression. The Candy Frosting edition explores soft hues and pastel layers inspired by movement, texture, and light. With its ice-crystal base and fluid brush textures, each frame tells a visual story that reflects the unique rhythm of its rider. This is more than custom—it’s personal. Each Bespoke-Project is an invitation to own something truly individual, while riding with the aerodynamic, structural, and racing precision TRIGON is known for._ RC2 – Your Ticket to Pro-Level Performance The TRIGON RC2 is more than a road bike—it’s a precision-crafted gateway to elite cycling. Developed from deep expertise and a love for the sport, the RC2 blends innovation, comfort, and control in one accessible package. Forward-Thinking Design: Aerodynamic shaping, fully integrated cable routing, and clearance for up to 38c tires—ready for fast roads and new routes. Pro-Ready Geometry: Built for comfort and endurance, yet responsive enough for racing—ideal for riders aiming higher. Enhanced Handling: Equipped with 160mm rotors front and rear, plus a T47 85.5mm bottom bracket for better stiffness, smoother rides, and easier maintenance. Accessible Excellence: Premium performance without the premium price. The RC2 delivers high-end ride quality and versatility in a more attainable form. RC2: Ride beyond limits—crafted to elevate every cyclist._ Clean Lines, Vivid IdentityAn elegant marbled white flows into rose-gold RC2 branding. The soft pastel tones wrap the fork, introducing the Candy Frosting palette with subtle confidence._ Movement in ColorEvery fork is hand-painted, with layered textures of lavender, blue, and pink—evoking energy in stillness. The seamless finish highlights TRIGON’s fully integrated cockpit design._Logo Presence and FlowThe TRIGON logo in metallic rose adds a modern touch to the frame’s organic texture. The frame’s geometry and cable integration are clean and perfectly balanced._Structure and Art CollideFrom the back, pastel colors become more expressive, wrapping the carbon seat and chain stays with layered depth—revealing the handwork behind every curve._Balance in MotionRC2’s geometry—built for smooth power transfer and control. The finish flows with the frame, never overpowering its structural intent._Presence on Every RideA full view of the Candy Frosting edition in its purest form. Bold, clean, and unmistakably TRIGON. This is Bespoke-Project precision—from studio to road._A Frame Like No OtherThe RC2 Candy Frosting represents the fusion of craftsmanship and performance. Hand-painted under the TRIGON Bespoke-Project, it’s made not only to perform—but to inspire. Limited, handcrafted, and race-ready—this RC2 is for those who want more than just a bike. It’s for those who ride with intent, individuality, and imagination.#AccomplishBeyondGoals#RideWithTRIGON#TRIGONBespokeProject#CandyFrosting
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Bespoke-ProjectJul 23, 2025The Bespoke-Project: Crafting Your TRIGON, Your Way
The Bespoke-Project: Crafting Your TRIGON, Your WayAt TRIGON, we believe a bicycle is far more than a machine—it’s a reflection of who you are. Every line, every color, every detail has the power to speak your story. That’s why we created The Bespoke-Project: a personalized design journey that transforms your dream bike into a visual and performance masterpiece. Where Performance Meets Personal Expression As a brand that owns its own factory and paint line, we offer something most bike brands can’t—full control, total precision, and the ability to bring your vision to life in-house. The Bespoke-Project is your opportunity to co-create a TRIGON that’s as unique as your ride. Whether you're drawn to bold racing stripes, elegant monochrome, or a paint scheme inspired by your heritage, the Bespoke-Project empowers you to express yourself without compromise. Why Choose the TRIGON Bespoke-Project? Infinite Aesthetic PossibilitiesExplore an endless palette of colors, patterns, finishes, and accents—from subtle minimalism to daring originality. Performance Stays UntouchedOur lightweight carbon frames and aerodynamic profiles remain uncompromised—because beauty should never come at the cost of speed. Individual or Group CustomizationWhether you’re one rider or a team of ten, we tailor every TRIGON to match your shared or personal vision. Exclusive by NatureNo two Bespoke bikes are the same. You won't just stand out—you’ll lead the pack with a one-of-a-kind creation. Craftsmanship in Every DetailPainted in our own facilities by expert hands, every inch is executed with surgical precision and artistic care. Not only for individual rider, also for Teams, Clubs & Bike Shops: Shared Identity, Custom Ride TRIGON’s Bespoke-Project isn’t limited to individual riders—it’s also built for communities who ride together.(AR01 Olympic ChilliBomb/ FRAME THANAKHAN) Whether you’re a cycling club, a group of close friends, or a bike shop looking to create a limited-edition frame, we welcome you to design a shared identity that unites your team in form and function.(CX01 ROR team edition/ Team ROR New York) With our in-house painting and production capabilities, we can bring your group concept to life across multiple frames, ensuring high-quality consistency and visual unity for every bike.(AR01 team CYTO TRIGON edition/ team CYTO TRIGON) Perfect for: Cycling clubs looking for a unified team bike Bike shops creating store-exclusive limited editions Friend groups celebrating their bond with a common TRIGON design Charity rides or commemorative events needing a custom look When you ride with a shared design, you ride with shared purpose.Let TRIGON craft the look that connects your tribe. The Journey: How It Works 1. Pick Your FrameChoose from TRIGON’s performance-driven lineup—selecting the model, size, handlebar, and stem that best fit your ride style. 2. Share Your VisionSend us your inspirations, sketches, color palettes, or even mood boards—whether for yourself or your riding crew. 3. Design ConsultationOur team will work closely with you (or your group) to refine the design and ensure every detail aligns with your vision. 4. Mock-up & QuoteWithin 30 business days, we’ll deliver a design mock-up and customized quote. (Bespoke starts at USD 330.) 5. Final Approval & ProductionOnce approved, we begin the meticulous painting process—executed by hand in our TRIGON workshop. 6. Delivered with Pride4-6 months later, your personalized TRIGON (or group set) is ready to turn heads and lead the pack. More Than a Bike. It’s a Statement. The Bespoke-Project isn’t just about aesthetics—it’s about making your ride meaningful. Whether you're an individual pushing your limits, or a community riding with one heart, TRIGON gives you the tools to create something lasting. Start Your Journey. Create as One. Ride with TRIGON. Contact us today to begin your individual or group Bespoke-Project.Design your signature. Or your squad’s. #AccomplishBeyondGoals#RideWithTRIGON#TRIGONBespokeProject
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Ride with TRIGONJun 04, 2025Experience the Trigon AR01 – Where Innovation Meets All-Rounder Capability
Experience the Trigon AR01 – Where Innovation Meets All-Rounder Capability Discover the Trigon AR01 Dream Build collaboration with Gee Milner, showcasing precision engineering, aerodynamic Technology, and all-round performance geometry. Experience the perfect blend of lightweight design, speed, and comfort in a bike crafted for racers and enthusiasts alike. The Cinematic Journey of AR01 Assembly Dream Build is known for bringing the magic of bike assembly to life, and the AR01 collaboration truly exemplifies this. Through a series of stunning visuals, Gee Milner captures each step of building the AR01, highlighting its precision engineering and aesthetic beauty. With a unique narrative approach, the video series guides the audience through the AR01's standout features, from its sleek design to the final, breathtaking reveal of the fully assembled bike. Vortex-Tubing Technology (VTT) – Redefining Aero Dynamics By utilizing a textured surface inspired by the dimples of a golf ball, VTT effectively reduces drag and optimizes airflow across specific tube areas. This innovative approach offers the aerodynamic benefits of a sculpted surface without the added weight typically associated with such designs. As Milner assembles the AR01, the application of VTT is apparent, emphasizing its role in achieving a sleek, slippery profile that cuts through the wind with ease. Geometry for All-Round Performance The AR01 is designed to be an all-rounder that caters to racers and enthusiasts alike. Its geometry is engineered to ensure a smooth power transfer while maintaining stability at high speeds. During the build, Gee Milner meticulously assembles the AR01’s frame, ensuring every component—from the steep seat tube angle to the carefully selected fork specs—comes together to create a bike that’s both agile and comfortable. The result is a ride quality that inspires confidence whether you’re sprinting on a straightaway or navigating tight corners. The collaboration between Trigon and Gee Milner demonstrates how the AR01 is not just a bicycle, but a piece of engineering art that balances speed, comfort, and innovation. By leveraging cutting-edge Vortex-Tubing Technology and thoughtfully engineered geometry, the AR01 is the perfect companion for both professional racers and cycling enthusiasts. Watch the full build process and discover why the AR01 is redefining the standards of all-rounder bikes. Watch the full video here.
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Ride with TRIGONMar 24, 2025TRIGON x "Frame" Thanakhan in Olympics 2024
A New Chapter On August 3rd, a new chapter unfolds in the world of cycling as "Frame" Thanakhan, the talented Thai National road cyclist, competes in the Paris 2024 Olympics. At TRIGON, we are proud to support athletes like Frame, who embody the spirit of pursuing dreams and achieving greatness. In collaboration with our Thai partner, Goro, we sponsor this inspiring athlete as he pedals past limitations and strives for excellence. Crafting Bikes for Dreamers and Achievers At TRIGON, our mission is to craft carbon bikes for dreamers and achievers who believe in the power of their pursuit. Our bikes are meticulously designed to enable riders to push beyond their boundaries and ride with confidence. Frame exemplifies this spirit, showcasing relentless dedication and an unwavering commitment to excellence. His journey is a testament to the power of perseverance and the triumph of hard-earned success. The Road to the Olympics Frame's journey to the Paris 2024 Olympics has been marked by countless hours of training, discipline, and determination. From the challenging roads of Thailand to the grand stage in Paris, his path has been paved with dedication and resilience. Each pedal stroke reflects his passion for the sport and his drive to achieve beyond goals. As he stands beneath the iconic Eiffel Tower, ready to compete on the world stage, we are reminded of the incredible potential that lies within each of us. Partnership with Let's bike by Goro Our collaboration with Goro has been instrumental in supporting Frame's journey. Together, we share a vision of empowering athletes to reach their full potential and inspiring others to follow their dreams. Goro's commitment to excellence aligns seamlessly with TRIGON's mission, and together, we stand united in support of Frame's pursuit of Olympic glory. A Moment to Celebrate As Frame prepares to compete in the Paris 2024 Olympics, we invite everyone to join us in celebrating this incredible achievement. Let's come together to cheer for Frame as he takes on the world, demonstrating the true power of dreams and determination. This moment is not only a personal milestone for Frame but also a celebration of the resilience and spirit that defines us all. Accomplish Beyond Goals Here's to chasing greatness, breaking barriers, and making history. At TRIGON, we continue to craft excellence and inspire the next generation of dreamers and achievers. Ride with us and #AccomplishBeyondGoals. #TRIGON #Olympics2024 #ParisOlympics2024 #RoadtoOlympics #DreamsComeTrue #Inspiration #HardWork #ThaiNationalRider #AccomplishBeyondGoals #RidewithTRIGON "Pictures: Let's Bike Shop by Goro/ Max Chakkrit" , Zoé Blondeel Bottazzi
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Ride with TRIGONSep 25, 2024TRIGON's Partnership with Fernando Barceló Team
Empowering UCI Racing with Cutting-Edge Carbon Bikes TRIGON and the TORRES - TRIGON Barceló Team: A Collaboration Focused on Youth Development TRIGON, a leading brand in carbon bike manufacturing, is thrilled to partner with the TORRES - TRIGON Barceló Team, a dynamic UCI cycling team from Spain. Known for nurturing young talent, this team competes in elite national and international races. Through events like the Copa de España, TRIGON helps strengthen the riders’ competitiveness and enhances their international profile. Beyond Spain, TRIGON is committed to youth development, including cycling training programs for teenagers in Taiwan, positioning itself as a global supporter of cycling excellence. RC2: TRIGON’s High-Performance Carbon Bike for UCI Pro-Level Riders In this collaboration, TRIGON provides the team with its RC2 carbon bike, a high-performance model designed to elevate riders’ skills. The RC2’s concept—“ticket to the Pro level”—aligns with TRIGON’s dedication to preparing riders for UCI races, making it the perfect choice for those looking to advance in their cycling careers. This bike embodies cutting-edge technology and is built to meet the rigorous demands of professional cycling. TRIGON’s Global Commitment to Cycling, from Spain to Taiwan Moreover, TRIGON extends its support as the title sponsor of the Torres-TRIGON team for the 2024 season, deepening their partnership and showcasing its commitment to the sport. By integrating advanced carbon bike technology with the team’s competitive goals, TRIGON not only aids the team’s growth but also invests in the future of UCI racing. This partnership exemplifies TRIGON’s dedication to pushing the limits of performance cycling on both a European and global scale. TRIGON as Title Sponsor: Supporting the Future of UCI Racing In summary, TRIGON’s collaboration with the Torres-TRIGON Barceló Team highlights its role as a leading innovator in carbon bike manufacturing. By supporting young riders, investing in global training programs, and providing advanced cycling technology, TRIGON is paving the way for future achievements in the UCI racing world( FernandoBarceló Team ).
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Bespoke-ProjectJul 23, 2024Road to Paris Olympic 2024: “FRAME” Thanakhan Chaiyasombat- ChilliBomb
Who is Thanakhan Chaiyasombat? Thanakhan "Frame" Chaiyasombat is not only a decorated cyclist but also a national hero in Thailand. As a member of the Thailand Continental Team, he has shown his prowess by clinching titles in both the Individual Time Trial (ITT) and Road Race (RR) at the 2024 National Championships. Wearing the white jersey adorned with the Thai flag, he represents his country with pride and distinction. Frame's influence extends beyond the racetrack. He’s an inspiring figure in digital spaces, too, with substantial followings across platforms like Instagram, Facebook, TikTok, and YouTube. Through his channels, Frame shares his journey, training tips, and cycling insights, along with engaging product reviews that captivate both cycling enthusiasts and casual followers alike. A Glittering Career Frame's accolades are impressive: a double champion in the 2024 Tour of Thailand, securing the overall general classification as the best ASEAN and Asia rider, and achieving podium finishes across various stages. His international experience is vast, with significant achievements, including a gold and silver medal at the 30th SEA Games in the Philippines and a victory at the 2018 Tour de Singkarak in Indonesia. Olympic Aspirations The Road to the Paris 2024 Olympics is paved with determination and grit for Frame. Selected to compete in the road bike events, he embodies the spirit and resilience of a true athlete. The Olympic platform is not just a race; it’s a narrative of overcoming, excelling, and achieving—a narrative that Frame is ready to author. The TRIGON AR01: A Dream Ride- ChilliBomb For Frame, the TRIGON AR01 is more than a bike; it’s a companion on his journey to Olympic glory. Praised for its exceptional aerodynamics, the AR01 helps maintain high speeds with less effort—a crucial advantage in competitive racing. Its aggressive angles are perfect for the arduous climbs of road racing, while its stability in corners makes it a reliable partner in the most challenging descents. "Riding the TRIGON AR01 feels like it’s an extension of myself," says Frame. "It’s responsive, swift, and aligns perfectly with my racing style. It gives me the confidence to push harder and go beyond."Frame's team designed the paint job, combining the unique symbol of the ChilliBomb, the flag of Thailand, and the Olympic Rings. And TRIGON makes this dream bike come true. Conclusion As the Olympic torch beckons, Thanakhan Chaiyasombat is not just riding for gold; he’s riding for national pride and personal dreams. With the support of TRIGON and the unmatched capabilities of the AR01, Frame is set to be a formidable contender on the world’s biggest sporting stage. Follow his journey as he pedals not just towards the finish line in Paris but into the annals of cycling history. Through his ambition, talent, and the revolutionary design of the TRIGON AR01, Frame's road to Paris looks brighter than ever.See the journey to Paris:EP.1 | ROAD TO OLYMPICSEP.2 | ROAD TO OLYMPICSEP.3 | ROAD TO OLYMPICSEP.4 | ROAD TO OLYMPICS#AccomplishBeyondGoals #RidewithTRIGON#TRIGONBespokeProject
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FAQApr 01, 2024Warranty & Guarantee
TRIGON Warranty and Guarantee(T.W.G) In order to protect your TRIGON warranty and guarantee (T.W.G) right, please keep you T.W.G card, invoice and receipt (proof of purchase) safe. (Some of TRIGON’s partners aren’t using the T.W.G card for warranty claims, however, authentic TRIGON products all have the same warranty and guarantee period.)The T.W.G card has only been included with our products since 2019. If you buy TRIGON products from a TRIGON partner but don’t receive the T.W.G card, please don’t worry, if you need to make a warranty claim go to them directly, TRIGON’s partners will assist you. Please remember that TRIGON only has one official website (www.trigonbike.com) as an online store, all TRIGON products bought from other websites are not covered by TRIGON T.W.G. TRIGON brand carbon products made by TRIGON, such as bikes, frames and frame parts (handlebars, forks, stems, seatposts, saddles) are covered by a 24 month warranty and we also provide an additional 36 month guarantee. This results in a total guarantee of 60 months (5 years) from the date of purchase. However, the warranty and guarantee exclude other brand’s components and wearing parts (such as cables and housing, seals and rings, bearings, oil, grease, lubricants and fluid, derailleur hangers, sprocket and chain, chainrings, tyres, brake pads, bar tape and grips, clamps, suspension, wheelset), among other things. (Please contact the related brands or manufacturers directly for warranty claims). Paint-jobs fall under a 12 month warranty, excluding human-caused damage, external-force damage and chemical-liquid (such as detergent) caused damage. Moreover, the product’s warranty and guarantee will be invalidated immediately if it is repainted. Product damage caused by incorrect use, overuse or accidents, such as jumps, riding on an incorrect road surface, lack of maintenance and care, crashes, excessive modifications, tension and stress on the bike and parts from installation of additional accessories or components etc. In addition, alloy rust and anodizing are not covered by the TRIGON warranty and guarantee. TRIGON reserves all rights to repair or replace with relevant successor products but not cover the cost of repair or replacement, assembly or transportation. TRIGON reserves the right to test and evaluate the condition of the products and decide the type of replacement product. Under the 24 month warranty period, in the case of any unintended material quality problem or production issue of TRIGON brand products confirmed by the TRIGON Tech-team, we will repair or replace the product without charging any money (for evaluation, assembly or transportation). If the product has been discontinued TRIGON will replace the old one with a new product of equal value and the old product will become TRIGON’s property. If the product’s damage is human-caused or any from condition not under the warranty, we will make a list of fees to be charged for evaluation, repair (or replacement), assembly and transportation. Customers can then decide to repair (or replace) the products or not. If TRIGON brand products have passed the 24 month warranty period but are still within the 36 month guarantee period, TRIGON reserves the right to repair or replace the defective products but not for free. TRIGON reserves the right to change rules or contents and the right of final interpretation in the case of any dispute. Please note that the TRIGON T.W.G right depends on the ‘T.W.G CARD’. Keep it safe, if you lose the card, you lose the right to claim the warranty and guarantee. The W&G right is not transferable, the right is only for the original T.W.G card and product owner. TRIGON reserves the right to change rules or contents and the right of final interpretation in the case of any dispute. Warranty Claim Steps Only TRIGON official headquarters has the power to evaluate the actual condition of the products subject to the claim. Find your TRIGON T.W.G card, take a picture of the product’s serial number, purchase date (back of the T.W.G card). If your products were bought from TRIGON worldwide agents (not from TRIGON’s official online page www.trigonbike.com), please contact the agent directly for the warranty claim. Take pictures or videos of the damaged parts of the products, as clear and detailed as possible.Fill in the warranty claim form and send it to us at service@trigonbike.com. After we receive your warranty claim, our service team will contact you within 20 to 30 working days and let you know the result of the first evaluation. If you receive an email from us confirming that your product is still under warranty and we suggest you send it back to us, please pack only the damaged products (with the invoice, proof of purchase and the T.W.G card) carefully with full protection using the original TRIGON product box. Let us know the collection date and time (morning/afternoon) and your contact information, we will ask our delivery partners to collect the package from you. (You shall assume all risk of loss of or damage to the physical goods while in transit to us, TRIGON will not take responsibility for goods lost or damaged in transit) The warranty claim process will usually take 60 working days after we receive the returned product. We will keep updating you and discuss further processes with you throughout this time. Important: The customer should pay the delivery fee for the products shipped back to us first, after we receive the products and confirm that they fall under warranty rules we will return the shipping cost to you. If after the picture-evaluation (Step 4) the product is not deemed to be fall under warranty rules but you still want to ship the product back to us for evaluation, you will have to pay the delivery fee. If the result of the evaluation is the same as the result of our original evaluation (not under warranty), the shipping cost will not be returned to you. We will then send you a list of fees for evaluation and shipping (back to you), once payment has been completed we will ship the original product back to you. Please note that if the payment has not been completed within 1 month (30 days), then we will assume that you waive possession of the product and it will become TRIGON’s property.Please remember, after we recommend broken products are not suitable for use (cycling), TRIGON will have no responsibility if a customer is hurt using it. If during evaluation products are found to have been damaged purposefully with negative intentions, this product’s warranty and guarantee will be invalidated immediately. The customer then has two options: The customer abandons the right of T.W.G and repairs. The customer should then pay the fees for evaluation, transportation and any import/export duty before we send the product back. If the customer does not complete payment, TRIGON reserves the right to keep the products. After 1 month the products will become TRIGON’s property. The customer decides to have the product repaired (or replaced). After all of the relevant fees (for evaluation, transportation, repairs etc.) have been paid, TRIGON will repair (or replace) the products (this usually takes 60 working days). TRIGON reserves the right to test the products and evaluate their actual condition, the right to change rules or contents and the right of final interpretation in the case of any dispute. TRIGON 2-Years Crash Replacement Project We believe that no one would try to crash or damage such a great product, but you never know, anything can happen. If a crash or damage affects the product’s function or safety, TRIGON offers a great deal(discounts) to replace your damaged TRIGON products at a discount. The 2-year replacement project is only for the original product owner and only for carbon products (frames, forks, handlebars, stems, seatposts, saddles) made by us. This project starts from the date of purchase (on the T.W.G card). This replacement service can only be applied once within the first 2 years, and can only replace products of the same model (e.g. RC1 can only be replaced with RC1). If the model has been discontinued, TRIGON can replace the old one with a model of equal value. After replacement the old products will become TRIGON’s property. TRIGON reserves all rights to decline this service if we find that the crash or damage has been caused by negative intentions, in this case, the product’s warranty and guarantee will be invalidated immediately. TRIGON crash replacement project does not cover cases of minor damage (not affecting function or safety). However, if you still want us to repair your products in such a case you can use the TRIGON 5-year repair service (see below). TRIGON reserves the right to change rules or contents and the right of final interpretation in the case of any dispute. To apply for the TRIGON 2-year crash replacement project, please contact service@trigonbike.com. Please include as much detail as possible in your description and attached pictures to help our team evaluate your products.After we receive the replacement request, our service team will contact you within 20 to 45 working days to tell you the results of our evaluation and give you the replacement service payment list.Please note: We need to receive the old product for the replacement (pack it well and send us only the part to be replaced). The customer should pay the product’s full delivery fee (including import and export duties). OR We will ask you to destroy the products (to an un-rideable condition e.g. cut the BB part of the frame) before starting the replacement project for you. Discount for crash replacement is specific, so it can’t be combined with other discount methods. TRIGON 5-years Repair Service TRIGON provide a repair service for all TRIGON carbon products, made by us within the 5 year guarantee period (based on T.W.G card, starting from the date of purchase). For more details about the repair service, please contact service@trigonbike.com. Please describe the condition in as much detail as possible and attach pictures to help us with our evaluation. Please include the following for the first evaluation: First name: Last name: Email address: Phone number: Address: Product model name: Product size: Product serial number: Date of purchase: Problem: Under what conditions did the problem occur: Please note that this repair service is not free. After we receive your repair request, we will send you a list of predicted charges for evaluation, repair, assembly, transportation etc. You can then decide to repair the product or not.If you choose to repair it, we will need you to: Pack the only damaged products carefully (Recommend only using the original TRIGON product box). We will send our delivery partner to collect the package from you after you had completed the fee, which based on the Predicted-Charging-Fee-List) TRIGON tech-team will evaluate the damaged product (Usually 20-45 working days) after we received the products. We will make an Actual-Charging-Fee-List to you (The actual charging fee could be less/ equal/ higher than the Predicted-Charging-Fee-List) The repairing will be started after we received the remaining fee, based on the Predicted-Charging-Fee-List.(If you decide not to repair, the product will be packed well and send back to you. Please note that you still need to complete the payment of evaluating, import/ export duties and transportation before the shipment.)Kindly remind that the products evaluating may require cutting or burning the products in order to figure out the actual condition of the product, once the product had been cut or burned, it will no longer for using(cycling), in this case, if you still want to repair your product, you can follow the TRIGON replacement project. Once the repairing has been completed, your products will be shipped to you. (Generally repairing need 30-90 working days) TRIGON reserves the rights to test and evaluate the actual products condition of repairing and the right of changing rules or contents and the right of final interpretation in the case of any dispute.
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FAQApr 01, 2024TERMS&CONDITIONS
Introduction Welcome to TRIGON . We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site. Data Controller The data controller responsible for your personal data is the company operating this website. For the data controller information, please refer to the "Contact Us" section at the end of this policy. Information Collection We may collect information about you in a variety of ways. The information we may collect on the Site includes: Personal Data: Personally identifiable information, such as your name, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site. Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. Data From Social Networks: User information from social networking sites, including your name, your social network username, email address and profile picture, if you connect your account to such social networks. Use of Your Information Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to: Create and manage your account. Send you administrative information, such as information about changes to our terms, conditions, and policies. Improve our services and operations. Understand and analyze how you use our Site and services, which can improve our overall functionality. Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Site, and for marketing and promotional purposes. Detect and prevent fraudulent transactions and other illegal activities. Disclosure of Your Information We may share information we have collected about you in certain situations. Your information may be disclosed as follows: By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance. Security of Your Information We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Policy for Children We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us. User Rights You have the following rights concerning your data: Right to Access: You can request information about the personal data we hold about you. Right to Rectification: You have the right to request correction of inaccurate personal data we have about you. Right to Erasure: You can request that we delete your personal data. Right to Restrict Processing: You have the right to request the restriction of processing your personal data. Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format. Right to Object: You have the right to object to the processing of your personal data. To exercise any of these rights, please contact us using the information provided below. Changes to This Privacy Policy We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Contact Us If you have questions or comments about this Privacy Policy, please go to "Contact Us" page on this website, or contact us at: TRIGON BIKE +886426821225 www.trigonbike.com service@trigonbike.com No. 146, Qingnian Rd., Dajia Dist.